In her own words 
BLACK FRIDAY – THE DAY THE WORLD SAW RED, AGAIN,
26.11.2021. It was meant to be a day of thanks. On one side of the world, Americans were sitting down to Thanksgiving meals surrounded by loved ones, each pausing to openly express for what they were most grateful. In a similar spirit, across the world minds and...
THE BLESSING OF ‘BACK TO SCHOOL’ AS OUR FRAGILE WORLD FOCUSES FORWARD
It is quite special being asked to go back to school when you're almost 30 years into your career. Going back to school as an ‘Executive In Residence’, that is. It is quite a surprising invitation to receive. It is a humbling ask. It is a very thought-provoking...
WHEN A MIGHTY PILLAR FALLS
When a mighty pillar stands, so often its strength is not fully seen. Nor its exquisite detail. Nor its exceptional courage. Nor its boldness of vision. When a mighty pillar stands, so often its protection is not felt. Nor its tireless dedication. Nor its humility....
RESTRENGTHENING THE HEART OF GLOBAL HOSPITALITY, ONE HEARTBEAT AT A TIME
Trauma. noun: trauma; plural noun: traumata; plural noun: traumas a deeply distressing or disturbing experience. emotional shock following a stressful event or a physical injury, which may lead to long-term neurosis. Source:...
‘HAVE’ VS ‘HAVE NOT’: TODAY’S STRONG DIVIDE RISKING A WEAKER TOMORROW
COVID-19 has united us all - one global community bonded through challenge, through fear, through stamina, and through patience. The tireless, tenacious nature of the beast, with its omnipresence, invisibility and increasingly rapid transmissibility, continues to...
‘LONGTIME COVID’: EVERYONE IS SUFFERING, EVERYONE NEEDS TO HEAL
'Long COVID' is one thing, suffered by some. It is serious, not to be overlooked. 'Longtime COVID' is quite another, suffered by everyone. It too is serious, yet under-explored. Both are very real. Only one, however, we really hear about. The term ‘Long COVID’ has...
APPLAUSE – MONSOON RAINS HEALING PARCHED COVID19 SPIRITS
It was a sound that made the mind’s eye think of a dark, cloud-filled sky cracking open to release heavy, quenching, monsoon raindrops falling onto dry, parched, cracked desert ground. It was a sound that broke through silence, flowing swiftly, soaking into the...
COVID-19 OFFICIAL HOTEL QUARANTINE: WISH FOR A WINDOW FACING THE SUNRISE
At present there are 40. At 04:00am on the 23rd of April there will be 41. UK ‘Red List’ countries – nations worldwide viewed as a risk of COVID-19 importation due to surges and/or strains, making passengers arriving into the UK a domestic threat....
COVID-19 ONE YEAR ON. THE SOOTHSAYER TRIED TO WARN US
They are words of warning recognised the world over, a literary conversation well known. If only Caesar had listened - if only we had listened: Soothsayer. Caesar! Caesar. Ha! who calls? Casca. Bid every noise be still: peace yet again! Caesar. Who is it in the press...
INSPIRING UNITY THROUGH HEARTBROKEN COMMUNTIY
The global hospitality community has always been one of exceptional leaders - people who have dedicated their lives to taking care of, protecting, serving, and celebrating others. Why? Because hospitality has always been about welcoming people into one's home, whether...